CAIRNS QLD
0452673967
info@relycaregroupcairns.com.au

about us

story

Our Story

Rely Care Group is a trusted NDIS service provider committed to delivering empathetic, high-quality support tailored to individual needs. We believe every person deserves the opportunity to live independently, feel valued, and achieve their personal goals.

Our team of experienced and dedicated support workers focuses on providing person-centred care that respects dignity, choice, and cultural diversity. Whether it’s daily living assistance, community participation, or supported accommodation, we are here to support every step of your journey.

At Rely Care Group, we don’t just provide services — we build meaningful relationships and empower lives.

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Mission

Our mission is to empower individuals with disabilities by providing reliable, flexible, and person-centred support services that enhance independence, wellbeing, and quality of life.

We strive to:
  • Deliver empathetic and professional care
  • Promote independence and confidence
  • Support participants in achieving their goals
  • Create a safe, inclusive, and respectful environment
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Vision

Our vision is to be a leading NDIS provider known for excellence, trust, and genuine care.

We aim to:
  • Build a community where everyone feels included and supported
  • Set high standards in disability care services
  • Continuously improve and innovate our support programs
  • Make a positive difference in the lives of individuals and families

Why Rely Care Group??

We are committed to delivering empathetic, reliable, and personalized NDIS support services
that empower individuals to live independently and confidently.

Disability Support Services

We provide tailored daily living support to help participants maintain independence and improve quality of life. From personal care to household assistance, our trained team ensures dignity, comfort, and respect in every service.

Community Participation

Our programs encourage social inclusion and active community involvement. We support participants in building confidence, developing skills, and engaging in meaningful activities that enhance their overall wellbeing.

Mental Health & Wellbeing

We offer dedicated support for mental health, focusing on emotional wellbeing and stability. Our empathetic approach helps participants manage challenges, reduce stress, and achieve a balanced lifestyle.

Personalised Care Plans

Every individual is unique, and so are our services. We create customized care plans based on specific needs, goals, and preferences to ensure the best possible outcomes for each participant.

Supported Independent Living

Supported Independent Living (SIL) under the National Disability Insurance Scheme helps people with disabilities live independently with support for daily tasks like personal care, cooking, and household activities in a safe home environment.

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FAQ

We offer a wide range of services including daily living support, community participation, supported independent living (SIL), mental health support, and transport assistance.
Getting started is easy. Simply contact our team, and we will guide you through the process, understand your needs, and help you create a personalised support plan.
Yes, we believe in participant choice and control. We do our best to match you with a support worker who suits your preferences and needs.
Absolutely. Our services are designed to be flexible and adaptable to your schedule, goals, and changing needs.
We provide support both in your home and within the community, depending on your requirements and NDIS plan.